In a2billing a Customer is defined by unique Account in the system. The Account stores the amount of credit available for a certain customer and other related parameters associated to it. For example an account can have a CallerIDs associated to it that enables the possibility of not asking for extra authentication. In this section you can configure other relevant parameters associated with the account, for example:
- if the customer can access the system via SIP or IAX protocol
- the number of concurrent calls that can be used with the same account
- the numbers that a customer is restricted to call
- the call plan associated to the customer
- the personal data associated with this account including VAT number, currency of date for invoicing
Account
ACCOUNT NUMBER: Also referred as User Name, Card Number or ID Card is typically a 10 unique digits that identify an account into the system. This numbers are/should be created randomly as they provide access to the credit available for that that account in the system. If authentication is not based on CallerID or SIP/IAX no other number (secret) needs to be provided to the system to access the credit.
WEBUI LOGIN: The username that needs to be provided to the customer so he/she can log into a personal interface to check the status of the account, request new services, make payments etc.
WEBUI PASSWORD: The password that needs to be provided to the customer so he/she can can log into a personal interface. Notice that this password differs from the account number.
BALANCE: The credit available in the account
CUSTOMER GROUP: Customers can be clustered in groups so access permissions can be applied to the groups
SERIA
Personal Information
LAST NAME
FIRST NAME
ADDRESS
CITY
STATE/PROVINCE
COUNTRY
ZIP/POSTAL CODE
PHONE NUMBER
FAX NUMBER
COMPANY NAME
COMPANY WEBSITE
Customer Status
PAYMENT TYPE:
CALL PLAN
DIDGROUP
TIMEZONE
LANGUAGE
CURRENCY: Currency used at the customer end.
STATUS: Status of the account: Active, New, Suspended, etc.
-- [DELETE THIS MENU] SIGNUP CONFIRMED: (Yes|No): [CLARIFY] Configure if the account has been activated over the signup confirmation mail --
SIMULTANEOUS ACCESS: Very important settings as it limits the ability of running several calls with the same account.
RUN SERVICE: (Yes|No) Apply recurring service to this account.
RUN AUTOREFILL: (Yes|No) Define if you want to authorize the autorefill to apply on this account. [FIXME] Isn't it a service also? Does Run Service disable this one?
INITIAL BALANCE: The initial balance is used by autorefill to reset the current balance to this amount
CREDIT LIMIT: Credit limit is only used for the postpaid account. Limits the maximum amount of credit that customers can debit from the account before paying.
CREDIT LIMIT NOTIFICATION: Low credit limit to alert the customer
PERMITTED NOTIFICATIONS BY MAIL: (Yes|No) Enable/Disable the notification by mail for this account.
EMAIL NOTIFICATION :
CAMPAIGN:
FIRST USE DATE:
ENABLE EXPIRY: Select method of expiry for the account.
EXPIRY DATE: Please respect the format YYYY-MM-DD HH:MM:SS. For instance, '2004-12-31 00:00:00'
EXPIRY DAYS: The number of days after which the account will expire.
CREATE SIP CONFIG: (Yes|No) Create the SIP config automatically
CREATE IAX CONFIG: (Yes|No) Create the IAX config automatically
MAC ADDRESS: To keep track of the MAC address of the a device associated to an account, FORMAT: 00-08-74-4C-7F-1D
IN USE : Shows the number of concurrent calls in use by this customer. If there are no currently no calls, and the system shows that there are, manually reset this field back to zero.
Invoice Status
INVOICE DAY: Define the day of the month when the system will generate the customer invoice.
VAT: %
VAT: VAT number to add on the invoice of this customer. it should be a decimal value '21' this will be for 21% of VAT!
VAT REGISTRATION NUMBER
Notes
DISCOUNT: [CHECK] is this automatically calculated?
TRAFFIC PER MONTH: Note related to the expected traffic of this account
TARGET TRAFFIC: Note related to the expected traffic of this account
RESTRICTION: Type of restriction of this account, white lists and blacklist of numbers
RESTRICTED NUMBERS: Numbers that are blacklisted
CALLERID: CallerID or CallerIDs associated with this account.
CUSTOMER HISTORY: Notes related to the customer.
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